🎓 Scenario-Based Question
🎯What does the "$" in a ServiceNow URL mean?
In ServiceNow, when you see a URL containing a dollar sign ($), it usually indicates a special UI page or a virtual path dynamically handled by the platform.
🔎Common meanings:
- URLs with
$often refer to custom UI pages or framework-driven pages. - For example,
https://yourinstance.service-now.com/$sn_global_search_results.dois a special page used for displaying search results in the Next Experience UI (aka Polaris UI). - Starting from the San Diego release, many Next Experience UI pages use
$in their URLs, like$pa_dashboard.dowhich is part of Performance Analytics.
📊What should you know when you see "$" in a URL?
- It means ServiceNow is handling the page navigation dynamically behind the scenes.
- These pages are usually not standard table-based pages like
incident.doorchange_request.do. - They often represent special UI components or newer framework features.
💡 Pro Tip:
When debugging or customizing ServiceNow, if you see URLs with $ in them, remember:
These pages are often built on the Next Experience UI framework, so classic scripting techniques might not always apply.
Instead, explore Service Portal widgets or Next Experience UI components for customization and troubleshooting.